The Systems Support Group is reponsible for the maintainance of computing resources (networks, computers, printers, and software) within the Institute of Mathematics Physics And Computer Science(IMPACS). It provides help and advice to IMPACS staff and students.

A number of specialised services are needed by the Institute but not provided by the computing division of Information Services. The Support Group provides and maintains these services across the Institute network to which are attached various servers and clusters of machines to which user groups have access. Machines and devices dedicated to providing fundamental network services and mounted filestore are accessible only by support staff.

Major system and software upgrades are generally scheduled for action over the summer vacation each year. This is intended to reduce inconvenience to users. At other times of the year improvements and emergency upgrades will be timed as far as possible to cause the minimal amount of disruption to users.

The group works closely with Information Services Support staff who provide central computing facilities including filestore to the entire University and maintain the software on The Institutes public PC's.

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